BusinessBookSource.com processes our credit card transactions with Authorize.net, a world leader in online credit card processing. When you have selected a product and are ready to check out, the credit card information that is collected is only used by our credit card processor to process the payment. BusinesesBookSource.com does not have access to or retains this information. We never sell, share or trade our customers personal information with any other person or entity.
In the event that you experience problems completing an order on line, please contact us. One of our friendly Customer Service Representatives is standing by to assist you.
Our Refund Policy provides that we will fully refund your purchase price at any time when you have experience a problem in loading or opening your product that you have purchased from our website and we can not resolve the problem or provide you the product by email delivery.
Downloaded files are considered opened software. Due to distribution agreements with authors, publishers and/or literary agents, we are unable to issue a refund for the download files. We thank you for your understanding.
Shipped Product Purchases:
If you purchase a hard copy product and are not completely satisfied, you can return the product for a refund within 30 days from the date of purchase, less the shipping fee and a 15% restocking fee. The return must be shipped or postmarked within the 30 day time frame to be eligible for a refund. Contact us and ask our Customer Service Representative for a Return Authorization Number. Be sure to include a copy of your invoice with your returned order. All returned products must be in restockable condition or no refund will issued. A 15% restocking fee applies to all returns. Please return all products with delivery confirmation and/or signature required. We are not responsible for lost or mis-directed returns.